Maritime Suppliers / Customer Support

Maritime Suppliers

For you as a supplier, It is all about the delivery of goods and services. You are quick to respond and help your clients directly. Microsoft Dynamics NAV, supplemented by Logic Vision’s maritime solution, can automate your business processes from sales, warehouse management and invoicing to the faster, more accurate delivery of your product. The system is accessible and flexible; you control it fully so that it supports your business optimally.

"Logic Vision had thought about it and done it before. So we knew we were at the table with the right people. Moreover Logic Vision appeared to be already familiar with the maritime market."

Christiaan Fortuin (Yerseke Engine Services)

Our solutions

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Customer Support

Customer support

The customer is king. That is certainly true in your industry. Therefore, you want to support your customers as well as you can. Dynamics NAV has various functions to help bring this about. Take engine maintenance for example. On the basis of hours of use, you can predict when you need to conduct preventive maintenance, like oil changes. Thanks to integrated inventory management, you know whether the necessary parts are in stock. As a result, you can proactively reach out to your customers.

Dynamics NAV offers you an easy-to-find overview of history and components that have been overhauled in the workshop. This gives you an overview of operations, sales, and financial data per project, vessel, part, or serial number. You can compare parts or projects and look for solutions to breakdown or damage. For optimum technical insight into engines, you can easily add protocols, measurement reports, and guidelines. You can respond immediately to your customers’ questions.

Dynamics NAV is interactive: you can view the system over the internet. So even when you are away from the office, you can get an overview of the status of jobs and the current inventory of (reserve) items. Wherever you are, you are always up to date with the latest changes in your organization.

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Customer Support

Customer support

The customer is king. That is certainly true in your industry. Therefore, you want to support your customers as well as you can. Dynamics NAV has various functions to help bring this about. Take engine maintenance for example. On the basis of hours of use, you can predict when you need to conduct preventive maintenance, like oil changes. Thanks to integrated inventory management, you know whether the necessary parts are in stock. As a result, you can proactively reach out to your customers.

Dynamics NAV offers you an easy-to-find overview of history and components that have been overhauled in the workshop. This gives you an overview of operations, sales, and financial data per project, vessel, part, or serial number. You can compare parts or projects and look for solutions to breakdown or damage. For optimum technical insight into engines, you can easily add protocols, measurement reports, and guidelines. You can respond immediately to your customers’ questions.

Dynamics NAV is interactive: you can view the system over the internet. So even when you are away from the office, you can get an overview of the status of jobs and the current inventory of (reserve) items. Wherever you are, you are always up to date with the latest changes in your organization.

Sales

  • Contact management
  • Historical overview
  • Sales offers and order management
  • Motors

Trade Parts

  • Product configurator
  • Article catalog
  • Purchase proposal
  • Assembly

Warehouse Management

  • Stock management
  • Issue and intake
  • Exchange parts
  • Serial numbers

Service & Maintenance

  • Project management
  • Norms
  • Estimating and budgeting
  • Control technician

Invoicing

  • Sales invoices
  • Installment invoices
  • Advance invoices

Customer Support

  • Preventative maintenance
  • Stock management customers
  • Technical insight motors
  • Component and historical overview per vessel