After sales

Logic Vision B.V. Support Lifecycle

Logic Vision B.V. Support Lifecycle policy provides consistent and predictable guidelines for product support availability when a product releases and throughout that product’s life. By understanding the product support available, customers are better able to maximize the management of their IT investments and strategically plan for a successful IT future.

Logic Vision B.V. provides support on the current service pack, and in some cases the immediately preceding service pack, for the products listed below. If you have any questions regarding support for a product, please contact your Logic Vision B.V. representative. If you need technical support, visit the Logic Vision B.V. Web site. Return to this site periodically to review any such changes.

Products Released

Lifecycle Start Date

Mainstream Support End Date

Extended Support End Date

Service Pack Support End Date

Notes

Microsoft Dynamics NAV 4.0

12/12/2004

1/12/2010

Not Applicable

1/9/2007

 

Microsoft Dynamics NAV 4.0 Service Pack 1

11/1/2005

Not Applicable

Not Applicable

7/10/2007

 

Microsoft Dynamics NAV 4.0 Service Pack 2

4/26/2006

Not Applicable

Not Applicable

1/8/2008

 

Microsoft Dynamics NAV 4.0 Service Pack 3

10/23/2006

Review Note

Review Note

 

Support ends 24 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.

Microsoft Dynamics NAV 5.0

4/1/2007

4/10/2012

4/11/2017

4/13/2010

 

Microsoft Dynamics NAV 5.0 Service Pack 1

3/31/2008

Review Note

Review Note

 

Support ends 24 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first

Microsoft Dynamics NAV 2009

2/12/2009

1/13/2015

1/14/2020

10/11/2011

Mainstream and Extended Support for Business and Developer products will be provided for 5 years or for 2 years after the successor product is released, whichever is longer. Due to the release date of Dynamics NAV 2013, the end of support dates for NAV 2009 are extended as shown.

Microsoft Dynamics NAV 2009 R2

3/15/2011

1/13/2015

1/14/2020

 

Mainstream and Extended Support for Business and Developer products will be provided for 5 years or for 2 years after the successor product is released, whichever is longer. Due to the release date of Dynamics NAV 2013, the end of support dates for NAV 2009 are extended as shown.

Microsoft Dynamics NAV 2009 Service Pack 1

8/28/2009

Review Note

Review Note

 

Support ends 24 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.

Microsoft Dynamics NAV 2013

12/19/2012

1/9/2018

1/10/2023

   

Microsoft Dynamics NAV 2013 R2

12/30/2013

1/9/2018

1/9/2023

   

Microsoft Dynamics NAV 2015

12/17/2014

1/20/2020

1/14/2025

   

Microsoft Dynamics NAV 2016

1/3/2016

4/13/2021

4/14/2026

 

Support ends 24 months after the next service pack releases or at the end of the product's support lifecycle, whichever comes first.